Rackspace and other large websites down last week

John Holdridge - Monday, June 29, 2009

Last week, Michael Jackson's death caused sites to fail left and right. Today, it's a very different problem. The hosting service Rackspace has been completely down for the past 30 minutes or so. Don't believe us, just listen to Justin Timberlake or Michelle Malkin, both of which have sites on the service and took to Twitter to complain. 

Apparently, it’s an entire network outage and so the usually very responsive Rackspace team cannot even respond to emails or tweet (though I’m sure we’ll be seeing some updates from smartphones shortly). Along with sites like Timberlake’s and Malkin’s, the popular event site, Everbrite, is apparently down as well. 

Update: Here’s the status from Rackspace via Twitter“We are having an issue that is affecting part of our DFW data center. No details yet. Will update as we get more information.”

Update 2: It looks like a lot of the sites on Rackspace are finally coming back up — including Rackspace own website. Downtime looks to have been about an hour. And here’s the all-clear from Rackspace itslef:“All power is restored to the DFW data center - all devices affected are starting to come on-line. Details to follow.”


(article taken from Techcrunch)

Google Chrome (unofficially) releases OS X developer preview

Justin Giritlian - Friday, June 05, 2009

Word on the street is that Google released their Google Chrome Developer Preview, but it was done officialy.  TUAW has the details : Digg's Kevin Rose, perennial purveyor of information that just "fell off the back of the truck" shared a link early this morning to Google's new, supercharged, Webkit-based browser -- for Mac.

The new browser, Chrome, is clearly marked as a developer preview, and not meant for general browsing. In fact, as a good Mac citizen, it will refuse to set itself as your default browser.

It scores a 100 on the Acid3 test straight out of the box, but doesn't pass: it fails something called the linktest, which involves interacting A tags and IFRAMEs. A little research suggests that it could be a bug with Webkit. If that's true, then it's a bug that Safari 4 beta has fixed.

Chrome appears to have Flash (and other plugin) support disabled as well. JavaScript support, however, is fully functional. While Chrome performed much better than Firefox on this cursory test, it still didn't beat Safari 4 by a long shot. While only a beta, its performance is respectable and sure to improve.

Again, Google Chrome isn't for everyone, but if you're a web developer who needs to keep up with the bleeding edge of browser development, then this preview should be stable and reliable enough for you to test what you need to.

The True Value of Social Networks

Justin Giritlian - Friday, June 05, 2009

TechCrunch annually maps out the "true value" for all social networking sites and edns up creating a very interesting pie chart.  Here is the full article "A year ago we modeled out the true value of various social networks based on the idea that users in high-value online advertising markets like Japan, the UK and the U.S. were worth more (financially speaking) than those in lower value online advertising markets. Facebook had recently become the largest worldwide social network in terms of users, but based on our model MySpace was still by far the most valuable social network.

We’ve now remodeled social network valuations based on current user numbers and Facebook’s most recent $10 billion valuation. The results are dramatically different.

Based on the original year-old model, if Facebook was worth $15 billion (their then-current valuation), MySpace, with far more U.S. users, was worth nearly $20 billion: Our model takes Comscore data for available countries and regions. We’ve graphed each of 26 well known social networks with the data we have been able to collect. We’ve then calculated the average advertising spend (estimated by PriceWaterhouseCoopers in a recent report) for each person online in each of those countries. For example, in the U.S., the total 2008 estimated Internet advertising spend is $25.2 billion. We’ve divided that by the number of people online in the U.S. according to Comscore (191 million), to get an average Internet spend per person of $132.

The U.S., by the way, is only the 4th most valuable market per Internet user, trailing The UK ($213), Australia ($148) and Denmark ($144).

We’ve then multiplied the average Internet spend per user in each market with the number of unique users each social network has in that market, essentially creating a “weighted average” based on the advertising dollars chasing users. If a social network has more users in the U.S., Japan, the UK, Germany, Australia, and other bigger advertising networks, they will have a higher weighted average valuation.

We believe this model is an effective way to rank various competing social networks. It bumps down networks like Orkut and Friendster who have tens of millions of users in markets with very little advertising spend, and bumps up networks with lots of users in higher value markets.

Based on this model, MySpace is by far the most valuable social network. Second place Facebook has just 75% of the value of MySpace (even though it now has more users), followed by Bebo (26% of MySpace value), Hi5 and Amebio. LinkedIn comes in at no. 11, at 6% of MySpace’s value.

The new model takes into account the dramatic rise of Facebook usage over the last year, the massive recent decline in MySpace usage, and less dramatic changes in the other social networks. We’ve also modeled out the various valuations with the old Bebo ($850 million) and LinkedIn ($1 billion) valuations as pivot points. We’ve also added Twitter to the list just for kicks.

The bottom line: If Facebook is worth $10 billion today, MySpace is worth just $6.5 billion. Bebo is worth $1.8 billion, Twitter is worth $1.7 billion and LinkedIn is worth $0.8 billion. Facebook also accounts for 37% of all social networking value points in our model. Another way of saying this: If Facebook is worth $10 billion, the value of the entire social networking industry is $27.1 billion. Thanks to TechCrunch intern Dan Romerofor running the new model.

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Even the Homeless Love the Internet

Justin Giritlian - Monday, June 01, 2009

A truly fascinating Wall Street Jounral article was published on the Homeless' use of the internet and the growth of online shleter blogs and discussion boards.  Here is what BoingBoing had to say: "You don't need a TV. You don't need a radio. You don't even need a newspaper," says Mr. Pitts, an aspiring poet in a purple cap and yellow fleece jacket, who says he has been homeless for two years. "The Wall Street Journal's Phred Dvorak has a thought-provoking feature on the use of laptops and Internet services by homeless people, who, like everyone else, use them for civic engagement with politicians, social interaction, job hunting, and entrepreneurial pursuits.

Here's a prediction: in five years, a UN convention will enshrine network access as a human right (preemptive strike against naysayers: "Human rights" aren't only water, food and shelter, they include such "nonessentials" as free speech, education, and privacy). In ten years, we won't understand how anyone thought it wasn't a human right.

And even then, there will be destitute former music execs, living rough on the streets, using their laptops to argue that no, it's not a human right: you should be deprived of your Internet access if you're accused of copyright infringement, because the Internet is just a machine for making copies of trivial, copyrighted entertainment products.But you need the Internet..."
Shelter attendants say the number of laptop-toting overnight visitors, while small, is growing. SF Homeless, a two-year-old Internet forum, has 140 members. It posts schedules for public-housing meetings and news from similar groups in New Mexico, Arizona and Connecticut. And it has a blog with online polls about shelter life...

Aspiring computer programmer Paul Weston, 29, says his Macintosh PowerBook has been a "lifeboat" since he was laid off from his job as a hotel clerk in December and moved to a shelter. Sitting in a Whole Foods store with free wireless access, Mr. Weston searches for work and writes a computer program he hopes to sell eventually. He has emailed city officials to press for better shelter conditions...

Robert Livingston, 49, has carried his Asus netbook everywhere since losing his apartment in December. A meticulous man who spends some of his $59 monthly welfare check on haircuts, Mr. Livingston says he quit a security-guard job late last year, then couldn't find another when the economy tanked.

When he realized he would be homeless, Mr. Livingston bought a sturdy backpack to store his gear, a padlock for his footlocker at the shelter and a $25 annual premium Flickr account to display the digital photos he takes."


Google Brings Widgets to All

Justin Giritlian - Wednesday, May 27, 2009

Google is at it again and today they bring us Web Elements: your favorite parts of Google or websites all over.  TechCrunch says this: "During today’s Google I/O keynote, the company unveiled a new set of widgets collectively called Web Elements that are sure to spread across the web like wildfire. The widgets allow users to quickly integrate some of Google’s most popular products, including Calendar, Search, and Maps, directly into their sites with a minimal amount of effort. Much of the same functionality has previously been available through Google APIs (in fact, some of these widgets were built on them), but most bloggers haven’t known how to use them before now. Google Web Elements makes the process much easier - just copy and paste an embed code, and you’re done.

Perhaps the most interesting widget is the ‘Conversation’ Element, which allows visitors to your site to post comments and videos, similar to the way they could using a FriendFeed embed. Site owners have the option of restricting these conversations to their sites, or to share them as global conversations through Google Friend Connect. You can check out a sample embed below.

Other widgets include ‘Presentations’, which allow you to embed presentations from Google Docs into your site, and ‘Spreadsheets’, which allow you to do the same with Google Docs spreadsheets. This is not going to be welcome news to sites like SlideShare, Scribd, and DocStoc, which let you do this with other documents.

The new Custom Search Element makes adding a Google search to your site very easy - just embed the provided snippet of code into your site, and Google will automatically index it.

The rest of the widgets are fairly self explanatory. Calendar lets you point out some important dates for you and your visitors, maps let you flag a location, and News shows the latest stories from Google News. Google also says that more widgets are on the way."

Twitter Can Haz a TV Show?

Justin Giritlian - Monday, May 25, 2009

Word on the street is Twitter is in talks to develop a TV show.  TechCrunch says this: "Twitter is crossing mediums to develop a TV show, according to a Variety report. Joining forces with LA-based production companies Reveille Productions and Brillstein Entertainment Partners, Twitter plans to launch an unscripted show that will put “ordinary people on the trail of celebrities in a revolutionary competitive format.”

Variety says the show’s concept was the brainchild of novelist Amy Ephron. Founded by NBC Entertainment exec Ben Silverman, Reveille Productions is known for producing TV hits like ABC’s Ugly Betty and NBC’s The Office. The company was apparently bought by Elisabeth Murdoch’s Shine Productions in February 2008 for $125 million."

Could this be the beginning of the end for Twitter? If this becomes true, will this enhance to or take away from your tweeting experience?

Twitter made Google Focus on Real-Time Search

Justin Giritlian - Tuesday, May 19, 2009

The Google Zeitgeist conference outside of London was held today March 19, 2009 by Larry Page and Eric Schmidt from Google.  They obviously discussed Twitter and how it has affected Google.  Here is what TechCrunch had to say:

Larry Page and Eric Schmidt from Google did a double header interview from the Google Zeitgeist conference just outside of London today. But the real question on our lips was what is Google going to do about the astounding buzz around realtime search and Twitter?

During a press conference I asked the question of of of Google’s executives, and the answer came back that “the kind of innovation like what Twitter is doing and what we’re doing is increasing search speed, relevance , freshness and comprehensiveness. Other companies will come up with solutions of course.”

Not a great answer.

Luckily, Loic Le Meur is also here and put Larry on the spot on stage, and captured:

“I have always thought we needed to index the web every second to allow real time search. At first, my team laughed and did not believe me. With Twitter, now they know they have to do it. Not everybody needs sub-second indexing but people are getting pretty excited about realtime.”

See, Larry actually came up with the idea first.

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Internet will be Changed "forever"

Justin Giritlian - Thursday, May 07, 2009

Today CNN published an article stating Rubert Murchoch's plan to change the internet forever.  How does he want to do this? By charging for news.  This will happen no later than 12 months from now and all of News Corp's entities will be affected. You can read the whole article here.

iTwitter coming soon?

John Holdridge - Tuesday, May 05, 2009

Twitter! Whether you use it or not, or understand it or not, it’s the hottest thing in Silicon Valley right now. It’s brought up in every conversation. And no wonder - the service has exploded to somewhere north of 25 million users and has been growing by 40% a week since that Oprah appearance, says a source close to the company.

Google tried to buy it but was rebuffed by Twitter CEO Evan Williams, says a source with knowledge of the talks.

Today, though, rumors popped up that Apple may be looking to buy Twitter. “Apple is in late stage negotiations to buy Twitter and is hoping to announce it at WWDC in June,” said a normally reliable source this evening, adding that the purchase price would be $700 million in cash. The trouble is we’ve checked with other sources who claim to know nothing about any Apple negotiations. If these discussions are happening, Twitter is keeping them very quiet indeed. We would have passed on reporting this rumor at all, but other press is now picking it up.

Twitter is strongly signaling that it doesn’t want to sell at any price right now. The founders took significant money off the table in the last round valuing Twitter at $250 million, we’ve heard, and are aligned with investors to see Twitter through to the end.

And frankly that’s probably the best thing for the Internet. I wrote in an earlier post that I’d like to see Twitter spread its wings a little longer and see what it can become. It’ll be hard to do that as a subsidiary of Google, Apple, or anyone else for that matter. If Twitter wants to stay independent that’s just fine with me

 

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Introducing the H2 Support Portal (Zendesk)

Adam Holdridge - Thursday, April 23, 2009
We are pleased to announce the launch of our support system, powered by ZenDesk for the H2Pronto product. At the speed we are growing, we need a utility to help us keep track and better provide support for our customers. ZenDesk allows us to accomplish this.



In addition, ZenDesk lets us post common solutions and video how-to guides on the support portal for our customers to reference.


Customers may email: support@h2pinc.com for help and/or submit a ticket through the portal at: support.h2pinc.com

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